Complexity Management for Leaders

CRISP recently conducted a three-day workshop on complexity management. The goal of the course was to introduce the participants to the concept of complexity, to teach them skills to deal with complex situations in order to increase their skills and competencies in leadership.

CRISP has conducted a three-day workshop on complexity management for state employees from various agencies of the German state of Thüringen. The workshop was part of an 18-month continuing education course for state employees who are increasing their leadership responsibilities at work.

We introduced the group to the concept of complexity and underlined the difference between something being complex and something being complicated. The participants were educated in the Cynefin Framework, which was developed by David Snowden and clarifies the differences between simple, complicated, complex and chaotic situations. In addition, in oder to experience complexity in action, the participants took part in the simulation game "Großbürgerhausen".The simulation deals with questions of civic involvement in questions of city-planning and has been adapted to incorporate a high degree of complexity.